Although this isn't a computer tip, it's something we should think of when dealing with our library patrons. As a legacy from my previous career, I still subscribe to some photography magazines. In the latest issue of Rangefinder is this advice from a wedding photographer: Every person wears an invisible sign on their head that says "Make me feel important."
posted by David @ 1:33 PM
1 comments
1 Comments:
Hmm... A 6th law to Raganathan's? "Make the Reader Feel Important"? Heh heh. Seriously though -- I agree with you on that count. Customer who feel good about themselves after using the library (or interacting with the librarian) would most certainly become a repeat customer.
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