Today two of the Dells in the lab were not printing. The print spooling process seemed to be normal (the print screens appeared and the patrons entered their names) but the jobs did not appear on the print release station. After restarting the computers everything was OK. If this happens again, first find out if the computers on the floor can print. If not, then there is a problem with LPTOne. If they can print, the problem is likely to be the particular computer the patron is using.